Shipping Policy
Legal notice
At MCOO Unique, we make sure that every order is processed and shipped quickly and securely. Below you will find all the information about our shipping methods, costs and delivery times.
1.- Order Processing
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
You will receive a confirmation email with a tracking number once your order has shipped.
2.-Shipping Methods and Costs
We offer free shipping and at MCOO Unique we make sure that every product is in perfect condition.
The estimated delivery time is 7 to 10 business days.
Shipping times may vary depending on customer location and possible courier company delays.
3. Shipment Tracking
Each order has a unique tracking number so you can check the status of your shipment in real time. You can check the progress of your order from the link provided in the shipping confirmation email.
4. Safe Packaging
We take the packaging of our products very seriously. All of our glasses and accessories are carefully packaged to ensure they arrive in perfect condition.
Additionally, we include a protective case with each pair of glasses for added security.
5. Problems with Shipping
If you encounter any problems with your shipment or need to make a change in the delivery address, please contact us as soon as possible at the customer service email: 2025mcoo@gmail.com or send a WhatsApp to the customer service number: +351 910 430 054
6. International Shipping
We offer international shipping to select countries. Shipping costs and delivery times may vary by location. Please note that the customer is responsible for any applicable import duties or taxes in their country.
7. Returns of Rejected or Failed Shipments
If a shipment is returned to our facility due to an incorrect address provided by the customer or refused delivery, we reserve the right to charge an additional fee to cover reshipping costs.
Contact us
For any additional questions regarding our shipping policy, please feel free to contact us at the customer service email 2025mcoo@gmail.com or via whatsap at the phone number +351 910 430 054